Terms & Conditions

  • All the prices are mentioned in Pakistani rupees.
  • Slight variations in the product depicted in the pictures and actual order may occur, as accurate depiction on a phone and/or computer screen is possible to the extent that the photographic process reasonably allows.
  • It is the sole discretion of Chyll to change the price of a product without prior notice.
  • Due to any unseen circumstances, delivery timelines can be delayed without notice, although Chyll strives to meet timelines and keep the customer informed.
  • It is the customer's responsibility to ensure the delivery address given on the order is ready and able to accept delivery of the products. in case of an incorrect mailing address and/or contact number provided by the customer or unavailability of the person to accept delivery in two attempts by the courier, we will cancel the order unless informed otherwise.
  • Payment may be made by any single one of the methods indicated at the checkout page on our website.
  • If a customer opts for bank transfer as the payment method, please follow the instructions on the page and send us a timely proof of payment via WhatsApp +92 307 296 776, after which we will check if the funds have been received. If proof of payment is not provided, the order will not be processed.
  • If a customer wants to place an exchange and the new required item is out of stock, a refund or return will not be possible. We will encourage you to find another desired item. If nothing desired is available in the required size, then we can give you a voucher for the equivalent amount.
  • The customer will have to bear the expense of returning an exchanged piece to our Karachi office.
  • For international orders, exchanges cannot be processed.
  • In case any customer has any other queries, please contact us on WhatsApp at +92 307 296 7776 or email at thechyllstore@siardigital.com