Exchanges and Returns

We are pleased to offer a 7-day exchange policy.

It is our goal that our offering of quality products and accessible customer service ensures a great customer experience; however, if for any reason you would like to exchange your order, please WhatsApp us on our Customer Services number: +92 307 2967776.

Exchange Policy

1) The exchange request must be initiated within 7 days of receiving the order

2) The item(s) must not be worn, marked (for example, makeup marks), damaged, or washed. Item(s) must also have all original tags.

3) Customers will need to mail the piece(s) to be exchanged to our distributing partner, SIAR. Once the exchanged piece(s) are approved through a quality check, the new requested piece(s) will be delivered to the customer. 

Mailing address:

SIAR Digital

4-G, PECHS, Block 6, Shahrah-e-Faisal, Karachi, Pakistan

+92 307 296 7776 

4) Exchange requests will be processed within 7 working days of receiving the exchanged item(s) at the mailing address provided above.

5) International orders are considered final sale and cannot be exchanged.

6) Please consider all discounted sales as final. We do not accept any returns or exchanges on sale items.

Return Policy

We currently do not offer returns. For more information or special cases please contact us at or via direct message on Instagram @thechyllstore 

For more details, you can contact us at

Customer Services: +92 307 2967776